Bay Area Chrysler Dodge Jeep Ram

Ratings & reviews

• M

  Michael Hanks

  2 months ago

  “⭐⭐⭐⭐⭐ Outstanding experience with Bay Area CJDR! Mike was an amazing salesperson — professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything easy and stress-free. Amanda was also incredibly efficient with the paperwork and kept everything moving smoothly and quickly. The whole team provided excellent customer service from start to finish. Highly recommend Bay Area CJDR if you’re looking for a great car-buying experience!

• M

  Matt Hamilton

  4 months ago

  This was my 2nd purchase with Bay Area CJDR. They where great to deal with and fast. I bought a used truck as is, I left the dealership in my "new, used truck" and 1 1/2hrs later the passenger mirror was not folding in right ( Which I never checked before leaving) and I called my salesmen and he said bring it in. So Monday I bring the truck in and they said it needs a new mirror and its ordered. Tuesday I get a call that my mirror is in and scheduled me in . Wednesday I go back and 20 minutes later its done. Awesome!!! I was super happy with the total experience with the entire team!

• A

  Amelia LaMar

  2 months ago

  Not what you would expect from a "reputable" dealership that claims they inspect their vehicles. I recently purchased a 2016 subaru impreza with a list price of $10,500. They told me they dropped the price to $8800 to accommodate my finances, and on the day of purchase Amanda the sales manager showed me that apparently they were only making $157 on the deal. I felt like I was taken care of and got a good deal. Then 2 days later I was checking the car and found there was oil seepage into the coolant, an indication of potential engine failure and at the very least a 2000 job. Now I take responsibility that I failed to check the coolant when looking at the car, however this is something that a mechanic who did an inspection should have seen. I mean even the oil changers at Walmart check the coolant. I brought this to the attention of Tiffany, the saleswoman who sold me the car, who referred me back to Amanda to help me. I brought it in and the shop somewhat cleaned the reservoir and apparently flushed to coolant, ( I have my doubts.) I was told to monitor it over the next 500 miles and if I was not happy I could bring it back. The coolant used is supposedly a universal coolant, which upon further investigation can errode the aluminum of the subaru components. During the monitor time I found that the oil kept returning to the radiator and to top it off the horn did not work, which is not only a safety issue, but illegal to sell. After a couple of days I brought the car back in and told Amanda what I had gathered and asked if they would fix any thing. She said they would fix the horn but absolutely would not fix anything else as its a used vehicle and very directly told me that I was being a "google mechanic" and that because she doesn't know about the mechanics of the car she trusts the people who went to school for it to tell her what is wrong, and basically so should I. (These are the same technicians who didnt catch that oil was seeping into the radiator and

• R

  Roger Hill

  2 weeks ago

  Recently stopped in here to look at a truck that they had on the lot. I ended up buying it. I’ve been to a lot of dealerships and bought a fair amount of vehicles over the years. We dealt with Natasha for the sale and she was great. The finance portion of the deal was great too. This was probably one of the best buying experiences I have ever had. If you are I. The market for a new vehicle and are anywhere near this dealership, stop here first and talk to Natasha. You won’t be disappointed.

• B

  Brady Wright

  2 months ago

  Just got set up with a a new Durango. HUGE thank you to Tiffany and Amanda for making this the most transparent and pleasant buying experience we’ve ever had. Will definitely be coming back next time we’re in the market for a new vehicle.