Beckley Chevrolet

Ratings & reviews

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  Skyler Johnson

  4 months ago

  I had such a great experience with everyone I interacted with! Jason greeted me as soon as I arrived and was able to get me into my perfect dream vehicle with ease and was great to talk to about any questions I had! Everyone was very friendly and helpful in all the ways you’d want when purchasing a new ride! Highly recommend if you’re wanting a smooth and friendly purchasing process!

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  Calyx Whitener

  2 months ago

  This Place Was Really Amazing, I Went There To Trade In A Hummer H3 2008 And They Took A Look At It And They Offered Me A Clean Trade In Even With No Credit Scores, They Offered Me A Brand New 2022 Mitsubishi Mirage SE For Only 379 Per Month. I Am Blessed With This Amazing Opportunity. Thank You Guys So Much!!

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  Stacey Toney

  a month ago

  Nehemiah was my salesman. Got me exactly what I wanted! Everyone was super nice! Thank you! I love my truck!

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  Ken Cadle

  4 months ago

  Keith Woods spoke w/ me several times on the phone about what my needs where. He worked w/ me at Crossroads Chevrolet dealer so I could purchase the '26 Chevy Equinox RS they had on the lot that filled the needs I was looking for. They were able to work up a deal for me that day and I was able to drive it home that evening. I've also worked w/ Gwen in the parts dept for some accessories. She was very helpful and ordered what I wanted. I'm hoping that the service dept is as helpful and knowledged for when I need service on my Equinox. All n al,l everyone at Crossroads was very professional and courteous. I'm pleased to say' I am a VERY HAPPY CUSTOMER. Keith, thank you for your attention and patience. Keep up the good work and lots of luck & sales in your future. Thanks to all. KEN CADLE

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  Amanda Wright

  2 months ago

  Please read if you value the music and sound quality in your vehicle. Today is the first day I’ve seen my spouse genuinely happy with this truck after finally resolving the sound system issue — without any meaningful help from Chevrolet or GM. The issue was only identified thanks to an independent shop completely unrelated to either party above.We purchased two trucks from this dealership within two days of each other. We had no issues with the 1500, and the salesperson who assisted us was professional and pleasant to work with. Unfortunately, our experience with the 2500 HD and the service department was extremely disappointing.The day we purchased the truck, we noticed the radio repeatedly disconnecting from Google CarPlay, causing the audio to cut in and out. A manager test drove the vehicle and assured us nothing was wrong, suggesting it may have been related to the truck still being in “guest mode” and would resolve once everything was fully set up.Instead, the issue worsened after purchase. The bass would randomly cut out, and at times the sound system became nearly muted. We brought the truck in for diagnostics and were later told they could not determine the issue and would need to open a ticket with GM.From that point forward, communication became a major issue. We were never proactively updated and repeatedly had to contact the dealership ourselves for information. After weeks without progress, we went to the dealership in person and finally received an update the same day. The radio was replaced, yet the issue remained exactly the same. When we requested the original ticket remain open because the problem was unresolved, we discovered it had already been closed as “completed.” A second ticket then had to be opened, and we were asked to return yet again for another diagnostic despite the symptoms being unchanged. We explained we have very limited days off and could not continue repeating the same process without answers or progress. Throughout communicatio