BMW of Sarasota

Ratings & reviews

• D

  Daniel Knight

  2 months ago

  We recently purchased our new BMW M2 from BMW of Sarasota, and Emilio and his team did an outstanding job working with us throughout the process. They were professional, patient, fair, and truly worked hard to help us reach a resolution that made sense for everyone involved. The entire purchase process went smoothly, and we really appreciated the communication and effort from Emilio, Josh, Jason, Marcus & Brandon and the rest of the staff. Thank you again for taking care of us — we absolutely love the new M2! Highly recommend BMW of Sarasota.

• M

  Michael Adeyoju

  a month ago

  Osman Sir provided one of the best dealership experiences we’ve ever had. From the moment we arrived at BMW of Sarasota, he was incredibly welcoming, professional, and genuinely kind. He took the time to explain the differences between the various BMW models, answered all of our questions without rushing us, and even showed us different color options to help us visualize what we wanted. What stood out the most was that he never pressured us into making a purchase. Instead, he focused on making sure we were informed and comfortable, which made the entire experience completely stress-free. His knowledge, patience, and friendly attitude made visiting the dealership a pleasure. We truly enjoyed working with Osman and look forward to buying many cars from him in the future. If you’re visiting BMW of Sarasota, I highly recommend asking for Osman—you’ll be in great hands!

• B

  Brandon morris

  2 months ago

  Incredible service across all the layers of personnel in trading/selling the 23’ I bought there for a new lease. Have not seen service to this level at any other dealer to be honest. Much love BMW of Sarasota (namely Jamie Pilarczyk and Brandon Wergelis) and the Financial team..

• M

  Michael B

  2 months ago

  I can’t say enough good things about the staff at BMW Sarasota. Took the wife’s 330 in for an oil change and ended up leaving with two new bmws. James Frye was our salesman and counselor have been happier with his assistance before and after the purchase. Hassan our finance guy was great and really helped us out with amazing terms. We couldn’t have got this done without Raul the sales manager. Thank you again for all your hard work and service. We will be back again for sure.

• L

  L

  9 months ago

  The first red flag was my appointment was given to Marino L because he was new and needed someone to practice on. The whole time I was completely taken advantage of it was because I obviously wasn't very knowledgeable, and confident with cars. I was extremely overcharged, and to make matters even worse, the car they sold me was in bad shape. I also posted photos so you can see what type of care BMW of Sarasota really gives to customers and their vehicles. The car I bought has no Hood Prop. There was a mysterious white spray all over everything under the hood as well. The windshield fluid was empty, and the windshield wipers are old and need replacements. There's so much corrosion and rust on the metals under the hood, like the battery. The radiator hose is in bad shape and dry rotted. Coolant was empty. The break fluid was empty. The tire they filled up that I was told was just low, had a nail in it, and it needs to be replaced. The interior of car was filthy, and there was an empty spray can rolling around in my trunk. Such disregard for my personal safety. There was obviously no inspection done on vehicle. David F the business manager handled the final paperwork, and when I was in the office flew past things, and didn't really explain much. I apparently signed up for GAP insurance which was mentioned  that I didn’t want. That was another $1,500 on top of everything. I found out about the GAP insurance before I left, and was looking over the paperwork. He canceled it, but it was too soon for it to go through. I followed up with emails to David F twice and he completely ignored me, and so I had to handle the cancellation myself. I’m so disgusted and insulted by this whole experience. I wish I left as soon as I walked in and regret coming to The BMW of Sarasota.