Brown Chrysler Dodge Jeep Ram Minden

Ratings & reviews

• T

  Taylor Berch

  a month ago

  Very disappointed with our experience. On Sunday, we contacted the dealership through Facebook about a truck we were interested in. We were told we could come look at it Monday morning at 8:00 AM. Based on that information, my husband and his brother both took off work and we made the nearly 4-hour drive to the dealership. When we arrived Monday morning, we were told the truck had actually been sold on Saturday. The salesperson stated that he had messaged the manager to let him know we would be coming and that the manager acknowledged the message. We were then told the buyer had completed paperwork and was waiting on bank approval. When we asked if there was documentation showing the truck was under contract, none was provided to us. The dealership did give us $300 for our travel expenses, which we appreciate. However, that does not make up for the lost wages, time off work, and nearly 8 hours of driving round-trip. This situation could have been avoided with better communication within the dealership. When customers are traveling several hours to purchase a vehicle, accurate information is extremely important. Being told a vehicle is available, only to arrive and find out it was supposedly sold days earlier, is frustrating and a major inconvenience. The dealership needs better communication between management and sales staff to prevent this from happening to future customers. I wouldn’t even waste your time.

• A

  Aubry Hadwin

  3 weeks ago

  I went to Browns to look at trucks, Mr Brantly Ranger came out to greet me,nicest young man i ever met. He showed me some trucks for sale, he was very helpful with everything. Found one i liked and bought it the next day, very pleased with my truck and Browns.

• A

  Allie D

  3 weeks ago

  Brantley Ranger was awesome and very helpful. Their finance team was great. That have good deals! Go check them out.

• C

  Chris Butts

  3 weeks ago

  I am enjoying my new truck. Brantley Ranger and the rest of the staff have been nothing but good with everything about my truck. Have helped me with every question I've had . Thanks!

• D

  Daniel Lynch

  a year ago

  I think we are on vehicle 20 we have purchased for our business and personal. This place is the most hidden gem out there. This is a one-stop shop. They have the lowest prices that I have found, awesome customer service, and by far, the team at Brown Dodge are the nicest and most courteous people around. This is the most laid-back no pressure dealership. Mr Brown, Andy, and Elliot, thank you for the years of continuous customer service you and your team have provided. I am looking forward to many more purchases.