Burns Motors Mission

Ratings & reviews

• A

  Amy Soto

  3 weeks ago

  Burns Motors has been very helpful when it comes to my vehicle, especially the body shop people. The technicians there are very knowledgeable.

• T

  Tony Garcia

  7 months ago

  I bought the perfect truck here. Everything went smooth and fast. Ask for Roberto Rangel. Great sales person

• S

  STEPHANIE

  6 months ago

  Ivar Cantù great salesman, this is the second time he helps us get a vehicle. We are leaving here very satisfied and content with our purchase.. so come on by Burns Motors in mission…

• J

  Jonathan Salinas

  2 years ago

  Great buying experience. Great customer service. I would recommend to anybody looking to get into a good affordable new ride!

• S

  Stephanie Gonzalez

  8 months ago

  I purchased a vehicle from Burns Motors in Mission, TX back in July, and months later I still do not have my registration or plates. My registration was rejected twice by the DMV due to missing documentation that Burns Motors failed to submit—yet throughout this entire process, I was repeatedly told that the issue was “my problem” and that nothing had been done wrong on their end. I took time off work, visited multiple DMV offices, and even went to other Jeep dealerships trying to find someone who could help, because Burns Motors kept dismissing me and providing no guidance. At one point, I was even told to register my vehicle at an address I don’t live at—essentially being encouraged to break the law. Their solution was to “cancel everything and mail me a check,” instead of fixing the mistakes they caused. A package containing important documents was supposedly mailed to me, but it was delivered to the wrong address. When I pointed this out and explained I never received it, my message was ignored. Communication has been rude, inconsistent, and completely unprofessional. I am now left driving with expired temporary tags, at risk of being stopped or fined, all because Burns Motors could not properly complete their responsibilities. After months of giving them every opportunity to resolve this, I still have no registration and no real assistance. I strongly advise others to think twice before purchasing from Burns Motors. The lack of accountability, poor communication, and unwillingness to help has caused nothing but stress, wasted time, and unnecessary hardship.