Carolina Chrysler Dodge Jeep Ram

Ratings & reviews

• 2

  2Deep Ministries

  2 months ago

  At first, I was genuinely impressed because this did not feel like the typical car dealership experience. From the moment I walked in, the atmosphere felt welcoming, professional, and accommodating. I left believing I had made a solid decision and that the people involved truly cared about helping me. Unfortunately, my perspective changed over time. What initially felt like concern and customer care eventually started to feel more centered around making a sale than building a trustworthy relationship. Looking back, I realized there were expectations and verbal assurances that did not fully align with my actual experience afterward. In my experience, there was pressure to move quickly before having enough time to fully process the details, review everything carefully, and truly understand what was being committed to versus what was ultimately documented. What became even more disappointing was the lack of compassion and professionalism shown during a period when I was dealing with grief and personal tragedy. Instead of feeling supported or treated with understanding, I often felt dismissed, disrespected, and spoken to in ways that came across as insensitive and unnecessarily rude. No customer should feel like business matters more than basic human decency. If you decide to purchase from this dealership, take your time. Read every document carefully. Ask questions more than once if needed. Verify every promise independently, and do not allow yourself to be rushed into making a decision before you fully understand every detail. A polished presentation and friendly introduction should never replace transparency, patience, compassion, and clear communication.

• E

  Elizabeth Privette

  7 months ago

  I looked at a jeep online & spoke with Hannah regarding it via email. She advised me to come in to chat with her & im so glad I did. She listened to all of my wants/needs as well as my sons and went above and beyond to make sure I got exactly what I wanted. They are a great group of people & actually care about their customers. 10/10 recommend & will 100% return to them for future needs!

• T

  Tonya Barkley

  6 months ago

  ⭐️⭐️⭐️⭐️⭐️ Ask for Hannah I honestly cannot say enough good things about Hannah. I went in pretty skeptical about a certain type of car, and somehow she helped me end up with the perfect fit for me and my family. She truly listened, didn’t pressure me, and made sure everything made sense every step of the way. Hannah got me an amazing deal and set me up with a great warranty, which gave me so much peace of mind. The entire process was smooth, easy, and actually enjoyable, something I never thought I’d say about buying a car. This was hands down the best car-buying experience I’ve ever had. If you’re even thinking about buying a car, go ask for Hannah. You won’t be sorry you did. She’s that great.

• D

  Devin

  2 months ago

  I honestly can’t say enough good things about my experience working with Chase at Carolina Chrysler Dodge Jeep Ram. Buying a vehicle is usually something I stress about because most dealerships make the process feel overwhelming or overly pushy, but this experience was completely different from start to finish. From the moment I walked in, Chase made me feel comfortable and genuinely valued. He took the time to actually listen to what I was looking for instead of trying to force me into something that didn’t fit my needs or budget. He was patient, knowledgeable, and incredibly transparent throughout the entire process. Every question I had was answered thoroughly, and I never once felt pressured or rushed into making a decision. What stood out the most was how responsive and professional he was. He kept communication clear the entire time, explained everything in a way that made sense, and made sure there were no surprises along the way. You can tell he truly cares about helping people rather than just making a sale. That kind of honesty is hard to find nowadays. Chase went above and beyond to make sure I left happy and confident with my purchase, even taking extra time to walk me through features on the vehicle before I drove off. I’m extremely happy with my new vehicle and genuinely grateful for how easy and stress-free Chase made the experience. If you’re considering buying from Carolina Chrysler Dodge Jeep Ram, do yourself a favor and ask specifically for Chase. He’s professional, honest, personable, and truly one of the best salespeople I’ve worked with.

• T

  Trent Thompson

  5 months ago

  Hannah was an amazing sales person! She got me in the truck of my dreams (2014 longhorn) with a great deal. Management here is amazing and really works with your wants and needs. I can’t recommend this dealership enough.