Champion Chrysler Dodge Jeep Ram Gulfport

Ratings & reviews

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  Fantasia De La Cerdaq

  4 months ago

  I had the pleasure of working with Jordan Smith. He was able to hear me out on what we were looking for my son. Working with Jordan it was a very smooth and fast process to get approved. Even better was he was able to give me more of a trade in value than a previous dealership that gave me a hard and horrible experience. I’m glad I went to this dealership to purchase my son a new car that he deserves. Thank you so much Jordan, your customer service is much appreciated.

• T

  Travis Heathman

  2 months ago

  Scott and Murry at Champion Cjdr helped me complet my new truck on Mo day this week. I arrived 15 minutes early and Scott was there to grèet me. Very humble, and approachable individual. He didnt ask me or press me i to anything. He listened...and gave me advice and answers where suited. It is important to me that anyone else reading this knows that this is an individual who displays exemplary levels of integrity and honesty. I never was great at much...but I find myself progressing through life because I have a gooeork ethic...honest....a d hum le. It makes me feel great to see other huma. Beings display these traits too. I ha d a lot of mind changing...questions....had Scott pull up more than. One vehichle for me to look a t. He knows his job well....never once did I feel the whole salesman pressure that everyone stereo types. He just listened a d helped .e ger to my goal. More so I do not regret it. This is the biggest vehicle purchase for me. A drsm come true. Murray I had the pleasure or working with through the closeout process and document execution stage. Very sharp...very I telling...and yet again....humble a d approachable. Seems to be a pattern there at this place. Even other workers there holding doors open. For tou a d helping me for a trying. When a pool of I dividuals have this work behavoir...it says something about this place. I have had brothers buy thier trucks here years past....they said this place is great. I 100 agree. I I tend to be back and continue my vehicle services. I just like the atmosphere a d people. Scott sincerely...thank tou for being the professional that you are. Highest resp3cts to you and the team there at Champion.

• J

  Josh Rogers

  2 months ago

  Scheduled an oil change and tire rotation for 8:30 am. I dropped my vehicle off before the appointment time. Received a notification shortly after noon that my vehicle needed some "recommended" maintenance. I arrived at the service department around 12:15 pm to pick up my vehicle. I politely declined the "recommended" service. The service agent was friendly and not pushy at all. I paid, got in my vehicle, and proceeded home. I didn't drive the vehicle for 2 days. On the third day, I drove to work and back home. Upon arriving home, I noticed an oil stain on my driveway which led me to look under my truck. I found a steady drip coming from the oil pan plug. I jacked my truck up and crawled underneath. The plug was only hand tightened and loose. I grabbed my torque wrench and tightened the bolt per manufacturer's documentation. I also checked the oil dipstick and noticed the oil was above the "safe" zone (aka fill line) which means it was very full prior to the leaking. Slid cardboard underneath the truck and checked cardboard after extended period. There were a few drops on the cardboard but nothing new in the past 12 hours or so. Problem seems to be resolved but I shouldn't of had to deal with that. We are about to go on a road trip and I could have had significant engine issues if I didn't pay attention and catch their mistakes. Pros: Easy to book an appointment and the service reps weren't pushy. Cons: Techs didn't tighten oil plug, oil leaked and stained my driveway, overfilled the oil pan by quite a bit, and it took 4 hours to do a shotty job.

• M

  Michelle Butler

  a month ago

  I had the most utmost professional, straight forward, and friendliest visit at this dealership. My salesman, Ben, is absolutely amazing and went over and beyond for me to get my family in my dream car. Mrs. Christy Conway with finance, is professional, a sweet face, and did everything she could to help me. I’m grateful for them both.

• J

  Joseph Coursey

  a month ago

  TERRIBLE SERVICE AND SUSPICION OF FRAUD. My business, Corrected Mobility LLC, used this dealership's services, and it was hands down the absolute WORST experience I have ever had. I had a van repaired there, which then broke down less than a week later. I towed the van back there on May 22, only after which I WAS informed that it needed a part replaced that was out of stock, and they had no idea when it would be restocked. The van had been in that shop until June 8, when I noticed fraudulent charges on one of my business debit cards from DoorDash and amounting to hundreds of dollars. I had already planned on stopping by the dealership to grab some tools I had left in the van, upon which I noticed that the van's gas card was still in the van sitting in plain sight. This was the same card that was being fraudulently charged. I immediately informed the service manager and one of their technicians about this, in addition to inquiring about the part the van needed, still no ETA on the part. I had my warehouse manager call the next day and explain that we planned to tow my van to another shop, and I was told that it would be okay. Then, AS THE TOW TRUCK SHOWED UP, the service manager suddenly informed me that I could not tow MY van because I had to pay for the part they ordered, which MIRACULOUSLY was available as soon as we attempted to sever our business relationship with them. After the back and forth with everybody, I was finally allowed to move my van, and since then have not received any word from the dealership/GM, who I was told would contact me.(Which is absolutely unnecessary at this point, because I will NEVER be back or recommend this company to anyone.) Update- Van has been fixed by Mandals in Diberville, and cost me about $600 less.