Clay Cooley Chrysler Dodge Jeep Ram Arlington

Ratings & reviews

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  Adam Lewis

  2 months ago

  I had a very misleading experience with this dealership while trying to buy a Ram 1500 Laramie Night Edition. Before making the trip, I spoke with saleswoman Kim and asked directly about both the online price and the wheels. She assured me that the online price was the price, and the pictures she texted me showed the truck with the 22-inch wheels that are part of the Night Edition package on the window sticker. When I arrived, the truck they were trying to sell me did not have the 22-inch Night Edition wheels. It had the stock 20-inch wheels instead. That is not a small detail — the wheels are a major part of the Night Edition package and one of the main reasons I was interested in that specific truck. When I brought it up, I was told the GM would not adjust the price and would not put the correct wheels on the truck for the VIN they were selling me. In other words, they represented the truck one way online and through text messages, then expected me to accept a different vehicle in person with missing equipment and no price adjustment. That felt like a bait-and-switch. The truck I was shown and assured about before arriving was not the truck they were actually trying to sell me. I left because I no longer trusted the deal. I would strongly caution buyers to verify every option in person before signing anything here, especially advertised packages like Night Edition. Do not rely only on the online listing, photos, text messages, or verbal assurances.

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  Summer Loar

  a month ago

  I went in hoping they could help me with a vehicle. Samuel was my go to person. He worked half a day putting a team together and getting me EXACTLY what I needed. They never gave up on me. Sam you're amazing and I appreciate you very much. The Team thank you also. And yess I love my little car!

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  Adriana Garza

  2 months ago

  Service was great and customer service was amazing Timely and efficient issue resolution shows customers that their concerns are taken seriously and that their time is valued. I'm always happy with my service. Bryant and Javier does a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. It's nice to have the peace of mind, knowing everything is done correctly. very nice and friendly

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  Abigail Betzinger

  a month ago

  I recently purchased a 2026 Jeep Compass, and I couldn't be happier with my experience. The entire process was easy, smooth, and stress-free from start to finish. Marcus, Maria, and Cebrinn went above and beyond to make sure all of my needs were taken care of. They were kind, caring, professional, and genuinely focused on providing excellent customer service. Their attention to detail and willingness to help made me feel valued throughout the entire purchase. If you're looking to purchase a new vehicle, I highly recommend checking out Clay Cooley Chrysler Jeep Dodge Ram in Arlington. The team made the car-buying experience enjoyable and memorable, and I am extremely satisfied with my new 2026 Jeep Compass. Thank you, Marcus, Maria, and Cebrinn, for your outstanding service!

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  James Bruce

  6 months ago

  It was a pleasure working with Devin and the management team at Clay Cooley Dodge. They found the truck I was looking for and gave me a respectful offer for my trade. Not at anytime did I feel high pressure to buy the truck . So if your in the market for a new car or truck don't hesitate to let them try to earn your business.