Crown Buick GMC St Petersburg

Ratings & reviews

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  Eric Watters

  5 months ago

  After getting another vehicle sold from underneath me, Tammy Wagner came through as the ultimate professional, guaranteeing me the vehicle i was in need of and delivered above and beyond my expectations. This truck was out of necessity but Tammy upped the ante and delivered the most incredible vehicle in the fastest time and it was needed….. I honestly wish i could give her 10 stars because she deserves it for the hard work, integrity and pure honesty in this. Tammy is the type of person a dealership like Crown, someplace you will always look forward to coming back to! Thanks Tammy!!

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  Alex Monteith

  3 weeks ago

  Jeff and the team at Crown Buick GMC are top notch! I am in PA and purchased a different vehicle from a lousy dealer in MD (thankfully was able to return it!) and called Jeff and asked for a video of the truck and he was honest from the start! They did docu sign for the paperwork and even were willing to coordinate a shipping company to help get the truck to me! This dealer is TOP NOTCH! I can’t say enough good things about them!

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  Mandy Brooks

  3 months ago

  Great experience with salesman Ed Ma at the a the Crown Buick dealership in St Pete! I corresponded with Ed via email in advance on leasing options for a 2026 Envista model and he was thorough, responsive and gave me all the info I requested so I could make an informed decision. We confirmed model and lease terms upfront and Ed had everything ready for me to sign when I arrived at our appointment. Ed and the entire team made it super easy and painless!! This is my second lease from this dealership and both experiences have been good! Highly recommend!! Also, the new Envista is pretty awesome, too!!!!

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  Nathan Blad

  a month ago

  Crown Buick GMC completely failed me. They denied my warranty claim on an issue that I personally believe should be covered, and acted like it was my responsibility to pay out of pocket by offering to “provide a quote.” In my experience, there was no support, no accountability, and no interest in addressing a defect that should fall under my bumper‑to‑bumper warranty. I escalated to GM customer service (as the dealership advised), and the experience was just as frustrating. When I first called, a representative told me it was a heating‑element issue. I mentioned that I run the truck through car washes regularly, and her tone changed as she suggested that might not be covered. I explained that I don’t know the exact cause, but in my opinion, if water is causing a short in a sealed electrical molding, that’s a safety concern and defect. A day or two later, a different representative (Ian) called back with a completely different explanation and said they couldn’t see the photos. The first representative gave the impression she was looking at photos. The inconsistency was alarming. I still have not received a formal written denial explaining what part of my warranty supposedly excludes this defect. Instead, I’ve gotten contradictory statements and the runaround. Based on how this was handled, I personally feel the dealer and GM may be acting in bad faith and possibly not following the spirit of the Magnuson‑Moss Warranty Act or Florida Lemon Law. With my bumper‑to‑bumper warranty expiring soon, it feels like they are trying to avoid covering a legitimate defect. I was told the repair would require removing the entire rear glass assembly and hiring a contractor, which in my opinion seems like a lot of work they simply don’t want to do.I’ve also seen other GM owners online reporting similar issues with the same rear sliding window unit, which makes this even more concerning. Based on my experience, I would recommend staying far away from this dealer. ***Update: They

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  Tom Krzesinski

  3 months ago

  Bought a new 2026 Buick Envista ST from “Crown Buick GMC in St. Pete. FL.” This is a long standing “A+ strong reputation” GM products dealership, including a very good & responsive service department (especially George & John G.). They carry the excellent GM lineup from Buick & GMC; and I have owned both now for over 10 years. In our family members opinion(s) Buick’s 2026-27 line-up is among the “best $ price/values” in the industry. Ed in sales and Max in their Crown management were very efficient, courteous and professional - - top “A” pro’s ! Wife’s color choice was the GM sticker factory added $495 for Metallic Moonstone Gray. Our appreciation & regards to above Crown Team; with all of our THX 👍 Tom