Dempsey Chrysler Dodge Jeep Ram of Plano

Ratings & reviews

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  Andrew Morse

  6 months ago

  We just purchased a used 2024 Doge Durango and overall our experience was good. The sale however did start out a little rocky at best. We found the Durango online and started the purchase via the internet due to living 2 hours away. We filed out all the aids on the website including the pre approval however received no confirmation. Using the online chat with Reps we were told someone would contact us ASAP however after waiting several hours we heard nothing from any Rep. Upon making a telephone call the Rep that answered wasn’t the most helpful and caused us to continue looking elsewhere as it seemed our business wasn’t welcomed. After hanging up on the Rep. frustrated wondering why we needed to beg to be Dempsey customer’s, Sales Manager Josh came through for us! He answered all our question in a very timely manner and was very apologetic to our initial experience. Josh continued to stay in contact throughout the purchase and set us up with Steve upon our arrival to the Dealership as it was Josh’s day off. Steve was more than professional and went the extra step to make sure the few minor flaws the Durango had were corrected. While waiting a short time for the paperwork to be complete by yet another very professional and very knowledgeable Rep, London, Mr Dempsey himself took a few minutes to speak with us. I explained our overall initial experience to him and he too was apologetic. He didn’t make excuses and owned up to sometimes they fall short and was glad that we understood and continued to give them a chance. Overall we are very pleased with Dempsey however if you are serious about one of their vehicles, we would suggest going old school and just dial their number ask for Josh, Steve, or London and they’ll take great care of ya!!

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  Dan Rink

  2 months ago

  Great experience! Steve was tremendous, very friendly and knowledgeable. Steve was patient with me and answered all my questions with no expectation of a sale. Besides my interactions with Steve, another great part of this purchase was ZERO pressure to purchase add ons like extended warranties. All were explained to me but a simple denial was all I needed to do and did not get pressured at all. I really like my truck and deal.

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  Paula Cox

  3 months ago

  My Husband and I purchased a Jeep Wrangler from Dempsey Jeep in Plano. We felt we got a great price and the service we received was all top notch. No high pressure sales. Our salesman, Eli, was very knowledgable and helpful. Even the owner, Tom, was welcoming. Dwane the sales manager was able to work with us on the pricing and London , the finance manger explained all of the optional warranty information. highly recommend purchasing a vehicle from Dempsey.

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  Amy Kruckmeyer

  8 months ago

  ⭐️⭐️⭐️⭐️⭐️ I had nothing but a positive, easy, and quick experience at Dempsey Car Dealership in Plano, IL! From the moment I walked in, Steve and Dwayne were so kind and helpful, making me feel comfortable right away. Tom also came over to introduce himself, which made the whole visit feel even more welcoming and hassle-free. Steve took the time to sit down with me, answer all my questions, and explain the entire process thoroughly. After the paperwork was done, he even went above and beyond by showing me all the features of my new car—something I really appreciated! I left feeling confident, cared for, and absolutely certain I made the right choice. Highly recommend Dempsey and their amazing team!

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  Michelle Griffin

  4 months ago

  1st time purchasing a vehicle at a dealership and was the best and amazing experience! Purchased a 2021 Jeep Laredo in excellent condition - exactly how described online. Staff were knowledgable, not pushy, flexible to work with, patient, and extremely nice. Never felt pressured to buy. Purchasing and check out was a breeze! Will recommend to anyone looking for a pleasant and comfortable, not stressed out experience need to come to this dealership! Family atmosphere feeling - Thanks everyone!