2027 GMC Terrain Elevation

Location

805 Charlevoix Ave, Petoskey, MI, 49770

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“I purchased a vehicle today through Bill Green at Fletch’s. I was apprehensive to walk in with limited knowledge in cars, and a young child in tow. The car I drove onto the lot was barely surviving, and I knew I needed to leave with something that could last. Bill greeted me with a smile, shook my hand immediately, and then gave my daughter the same attention by asking her what she was looking for. He answered all of our questions (from safety concerns to what cars come in pink, and if any cars he sold allowed pink gum to be chewed in them). He took the time to check inventory for any requests I had, and get to know us enough to make sure any suggestions he had were reasonable for our lifestyle. He then took the time to show me each feature on the vehicle we chose, and explain why he felt it was the safest option. He made sure I knew how to operate the bells and whistles before leaving the lot, and also took the time to introduce me to the service team should we need to come back. All of the staff members were incredibly welcoming and kind, making sure we were comfortable while paperwork took time. He handled everything from the registration and license plate to coordinating an insurance transfer, as well as adequate warranty and getting rid of the car I drove there. The office was spacious, clean, and filled with people that smiled and chatted with us joyfully. It really was the smoothest transition to a new vehicle I have ever experienced. I left the dealership today incredibly relieved, having found a professional, empathetic salesman that truly cared about my family’s safety. I can say with confidence that I will be a lifetime customer of Fletch’s! I strongly recommend this company to anyone looking for a vehicle. *We did not purchase the vehicle pictured here… but having her opportunity to “test drive” really made the day!”