Kia South Atlanta

Ratings & reviews

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  Shandra Renfroe

  5 months ago

  I had another Great Experience with Salesman Q "Qurban Girard." He got me in my first Kia Sorento in 2021 and 5 years later he made sure I got in a 2026 new Kia ,Grace! He was beyond professional and so was his teammate in finance Rashad Middlebrooks. I had a phenomenal experience. Also is was an honor seeing this young man go from having no kids in 2021 to now having a Beautiful Wife and 2 Children! If you are on the fence, just ask for Q!

• E

  Erica Young

  a month ago

  I rarely leave reviews, but my experience with Kia South Atlanta needs to be documented for other consumers. My vehicle was dropped off on April 21 at approximately 6:30 PM. I was originally told the car would only need to be there for about 48 hours. Instead, the dealership kept my vehicle until this past Monday — with poor communication and inconsistent information throughout the process. At one point, there appeared to be confusion about where my vehicle even was. Updates were limited, unclear, or did not align with what was actually happening with the car. I was also told the vehicle could not be properly diagnosed because the battery would not hold a charge and because there was supposedly no gas in the vehicle. However, when the tow truck driver arrived, he was able to jump the vehicle immediately, move it into position without issue, and later drive it up my driveway at home under its own power. That experience directly conflicted with what I had been told by the dealership. What made the situation even more frustrating was being treated at pickup as though I should appreciate not being charged for a diagnostic that was never actually completed. I interacted with Jason Moore (General Manager), Jerry, Richard, and Day during this process. Unfortunately, instead of accountability or transparency, the overall experience left me feeling dismissed and far less confident in the service department. Customers bring vehicles to dealerships expecting expertise, communication, and honesty. No customer should be left without answers for weeks while receiving conflicting information about the condition and status of their vehicle. If you choose to bring your car here, document everything carefully and keep records of all conversations and timelines.

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  Kendall Brown

  9 months ago

  If I could give them 0 stars I would. Went to purchase a used Lexus from. Not only was the car in poor shape. The fluids weren’t filled up or anything. I filled the fluids up myself. Lights were missing. Bumpers were 2 different colors on fronts and back. Back valance was hanging off the car. It gets worse. We negotiated on a 50 dollar cheaper price and signed off on it. They still tried to make the price the initial price on not what we negotiated. So on top of the car being in horrible shape and over priced they tried to do dirty business with no fulfilling the negotiated price. Then lied about it being that price “because of the gap insurance” which is a complete lie because Insurance is insurance not car note! On top of that we were there from 3:30pm to closing time at the dealer. Horrible business practices!! Complete joke of a business! Don’t waste your day’s nor money on this dealer. They lie through their teeth with a smile. I’m looking to sue them as I type this because of bad business practices.

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  Maria O

  5 months ago

  I purchased my 2025 Kia Sportage last year from Jawaan Kingwood at Kia South, and I can honestly say it was one of the best car-buying experiences I’ve ever had. Jawaan was professional, knowledgeable, and incredibly patient throughout the entire process. He took the time to explain all the features of the Sportage and made sure I felt confident and comfortable with my decision. There was absolutely no pressure — just honest guidance and genuine care. Even after the purchase, he made sure I was satisfied and understood everything about my vehicle. That level of customer service really stood out to me. If you’re shopping at Kia South, I highly recommend asking for Jawaan Kingwood. He truly goes above and beyond for his customers. I’m still loving my 2025 Sportage!

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  Caprece Thomas

  8 months ago

  If I could give zero stars I absolutely would. These people contacted me and said they wanted to buy my car. I asked VERY specific questions on how it worked, as I knew it would leave me with negative equity on my loan. Over the phone they told me they would buy it & I resolve the rest (negative equity) with my lender. Even before my appointment I called again to be sure things would go smoothly. I get to the dealership and they’re singing an entirely different tune. Said they’d buy my car but I’d also have to write them a check for the negative equity. Seeing as though I SPECIFICALLY asked this before I came, this frustrated me to say the least. They wasted my time & money I spent ubering there. Would not recommend buying a car from here if they’re this unorganized when it comes to what should have been a simple transaction. Avoid.