2023 Honda Civic Hatchback Sport Touring

Location

3940 Capital Hills Dr, Raleigh, NC, 27616

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“Started using Leithe Toyota for service in 2019 then Leithe Honda since 2020 after I bought a Honda Fit from them. The communication from the service team is proactive and much appreciated. I get frequent status updates from my tech throughout the repair which is much nicer than just waiting and wondering. Prices seem reasonable and competitive. I often shop for repair estimates before coming in so I’m aware of the price ranges from local shops. The only exception I’ve found was with things that cabin air filters that are ridiculously marked up. Sometimes there’s a wait difficulties a few days to get an appointment but they have a smoothly operated system that pushes a lot of repairs through efficiently so once I’m on the schedule everything goes fine. I’ve had all of my repair and maintenance done here and have no plans to change unless I have a bad experience. The waiting area/lobby is pretty nice. Plenty of chairs, free coffee/tea/popcorn and a couple of vending machines for soda and snacks. Decent WiFi, desk space for laptops and lots of comfortable chairs. Plus a few tables and chairs outside for fresh air and sunshine (or a smoke for those inclined). I’ve noticed no negative impacts since Holman acquired Leithe a year or so ago. My wish list would be that they’d wash my car at the end of every service appointment. My old Toyota dealer used to do this and it was a nice added bonus. I’d even pay for it.”