2024 Ford Escape ST-Line

Location

5035 Dawn Dr, Lumberton, NC, 28360

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“I recently purchased a brand-new vehicle from Kia of Lumberton, and the experience exceeded my expectations from start to finish. Since I live out of town, I decided to begin the process over the phone to save time and avoid another disappointing dealership experience like I’d had in previous months. From the very beginning, this dealership stood out. I was especially impressed by the quick follow-up after my inquiry and the professionalism and relatability of Kiara, who answers the phone and connects customers with sales staff. She made the process feel welcoming and comfortable right away. Once connected with my salesman, Winston Davis, I immediately felt like I was more than just another sale. He genuinely seemed invested in helping me make the right decision for my situation. What really stood out was his honesty. Winston helped me stay focused on the vehicle that best aligned with my needs and budget instead of making me feel pressured into something else. When I arrived in person to see the vehicles and finalize everything, everything was exactly as Mr. Davis said it would be… no hidden fees, no surprises, and no pressure. The entire process was seamless, and he remained patient, transparent, and professional throughout. I’m beyond happy with my new vehicle, brand new might I add, and grateful for such a positive buying experience, especially as a woman. I would absolutely recommend anyone looking for transparent, honest, non-salesman-like service to connect with Winston Davis at Kia of Lumberton.”