Malloy Ford Charlottesville

Ratings & reviews

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  William Nugent

  4 months ago

  2025 GT premium in for oil change, tire rotation and recall item. No problem with service itself but couldn't believe the interior dirt left behind by mechanic. Even grease on the interior lower door panel. Unfortunately I only captured picture of dirt on floor mat. Also dirty footprints on the rocker panel. I provided a paper mat but somehow they managed to step around it in some places. With all the employees there, doesn't someone inspect the car after work is done? We pay premium price at a dealership, we should not be returned a dirty interior. I was surprised I never received an email for feedback in service so I'm posting here.

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  Wise Family

  4 months ago

  We had a great experience working with Bella during the process of buying our truck. She was consistently responsive and provided accurate, detailed information promptly, which made the entire experience smooth and stress-free. What really stood out was her genuine commitment to helping us as buyers. She took the time to understand our specific needs and budget, and then thoughtfully presented options that fit within a reasonable price range. Rather than pushing for a quick sale or trying to upsell, she focused on what was truly best for us. She also went the extra mile by offering support during negotiations and advocating for our interests, which is something you don’t always find in this industry. Her approach felt honest, patient, and customer-focused from start to finish. We truly appreciate her professionalism and integrity, and we would highly recommend Bella Adzemovic to anyone looking for a trustworthy and supportive car-buying experience. Again Thank you Bella and Vince Volpe (Manager) Colton Mawyer(who initially helped us to connect to sales department), Audrey Hutchins( finance)who helped us with the process. We highly recommend Malloy Charlottesville for buying a car/truck. Thank you for creating a wonderful car buying experience for our family. Never thought I actually experience the good old days and decent folks to talk to in this business.

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  Hanna Fisher

  3 months ago

  I had a great experience at Malloy dealership! The staff was friendly, professional, and made the whole process smooth and stress-free. They took the time to answer all my questions and helped me find exactly what I was looking for without any pressure. The customer service was excellent from start to finish, and I truly felt valued as a customer. I would definitely recommend Malloy dealership to anyone looking for a reliable and enjoyable car-buying experience!

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  Central Va Farmer

  a month ago

  Bought a used Audi Q5 from Bella. Chris the manager was involved as well. Painless deal. Would definitely deal with them again. I've had good dealings with Malloy Chevrolet as well.

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  David Ross

  3 months ago

  Malloy Ford Charlottesville responded to my inquiry very quickly. Ron was very professional on the telephone when we initially talked. I called back the next business day to start the purchasing process. They were very thorough. We handled everything over the phone or text. I knew what I wanted and the vehicle was on their lot. The finance manager Kallie was superb in her abilities, and I appreciated her professionalism. Overall, an awesome process between the purchasing with the salesman Izaiah, financing and the delivery of the Ford F-250