2018 Cadillac Escalade Premium Luxury

Location

5133 West Irving Park Road, Chicago, IL, 60641

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“I can’t say enough good things about Marino. I bought the extended warranty, and I’m thankful I did because my check engine light came on and the truck started showing a misfire, well, it turned out to be a big repair. They had to replace the camshaft, rockers, and lifters, which is no small job. Thanks to the warranty, all I had to pay was a $100 deductible, and the team handled everything smoothly from there. Mel and Dave in sales were outstanding. They took great care of me and set me up in a brand new Grand Cherokee so I could still haul all my equipment for work. Alex in service was phenomenal. He got my truck in right away, kept me informed every step of the way, and made sure I was always in the loop as the repairs were being completed. On top of that, Mel, Dave, and Alex went above and beyond by actually dropping my truck off at a house I was inspecting because I had a packed day and wouldn’t have made it before closing time. Professional, responsive, and genuinely caring, this team made a stressful situation incredibly easy. They truly went the extra mile, and I would not hesitate to recommend them to anyone. They are the best!”