Marshall Chrysler Dodge Jeep RAM

Ratings & reviews

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  Shelley Miller

  3 weeks ago

  Let me start out by saying....this was the easiest transaction to purchase a vehicle. My husband and I when we went in did not have any high expectations on walking out with a new to us vehicle. We test drove one truck, little high but we test drove a second truck and it was then that we fell in love with that truck. Our sales person was Tina Martin. She was awesome from beginning to the end. Everyone at Marshall was awesome to say the least. Scott Bryant in finance thank you! you were equally awesome. It was so easy to deal with this company. If you're looking for a new vehicle or even a preloved vehicle, stop in and see Tina Martin and if you'd like please mention our name. She will give you tip top A+ service. Thank you all from the bottom of our hearts. Rick & Shelley Miller 👍❤️❤️❤️❤️❤️

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  Derrick Coppedge

  5 months ago

  I’d like to share my experience from yesterday was a very memorable one for me. It’s been a long time since I took care of myself or bought myself something nice I’d like to give a shout out to Austin, Kyle And the rest of their team that helped find me the vehicle I was looking for. I definitely took care of me now. I hope they do the same for you. Super stoked about my new truck thank you guys.

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  Constance Werner

  a month ago

  Where do we begin? Gonna be a long review,apologies in advance! We have Never experienced the Cohesiveness of A Dealership in our lifetime! We've been around for awhile! Senior citizens! From Sales staff Steve Ruth [ senior citizen too] No airs,truthful,works for the customer,we had all phone calls answered and returned. This is the absolutely first time in our lives EVERYTHING that was quoted and emailed agreed upon prior to purchase,was exactly as it was presented over the phone.Just plain old kindness,business ethics at it's finest and professionalism at its best! Fianancing Dept- Donnie. Thorough on paperwork,answered all questions, kind,absolutely no pressure, and/or haggling. He presented options.Not once did we feel DO OR DIE or Else! Andrew-another sells staff,which didnt work our deal) stepped right in and helped Steve out just because,and yet again exhibited exactly what a team member means. He set up Chrysler App on phone for my husband.He paired our phone and showed him all the different features.Not once did he mind all of our "Senior Moments"questions. Shawn another team member checked on us and and answered pertinent questions,when Steve stepped away with our paperwork.He was so respectful, kind and courteous. In general We made friends,a business relationship and will be referring family and friends to Marshall in Crittendon Ky. Duane and Connie Gosnell Kettering Oh resident- Worth the Drive!

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  Paul K

  a month ago

  Great people that care about you and your vehicle ! this is my second Ram from this dealership, and I highly recommend the sales people and finance and the maintenance crew .Tina treated me like family ,she is awesome, Thanks TINA !!This is my 2026RAM 1500 with a 3 L hurricane engine, Very impressed.

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  Marita Thelen

  2 months ago

  My experience was wonderful, of course my dear friend to Tasara introduced me to Tina and it was delightful!!! We are excited to own our new Chrysler Pacifica!!!! We are taking her on her first trip this week to Hilton head I hope she has a good time I have named her Mimi after my mother, she always had to have a black car. I almost forgot to thank Scott , he also did a fine job and we have just met Tyler who is the detailed detail man, he is super nice !!!Thanks to all. Thanks again and we'll keep in touch👍