Midway Dodge Ram Chicago

Ratings & reviews

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  Yalanda Robinson-Smith

  6 months ago

  Jimmy, Jesse and Dan were amazing. Jimmy met me outside with a bright smile and friendly customer service. Absolutely the best at explaining your options and getting you approved for a vehicle. 10 out of 10 recommended. I’m glad I spoke to Matt the day before. Come get you a car and talk to Jimmy and get started on a road to rebuilding your life or credit with a new vehicle.

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  Carlos Hernandez

  4 months ago

  I’m a little late with my review but here it goes. I absolutely love this place. I was looking for a specific type of vehicle, which they had at their dealership. After enough games with other dealerships back home in Jersey, I gave Midway Dodge a call and told them about my situation. They called back a few days later, we negotiated a price, I filled out some online paperwork , I left a deposit, and flew to Chicago 2 weeks later. My salesman, Marko Lopez, was so kind and even picked me up from the airport. We were a little early to the dealership as I had an early morning flight but he was so kind and even offered me coffee and breakfast. Once the dealership opened, I signed a few more papers, took it for a test drive , agreed to buy and finished up with the finance manager Jesse. After that, they washed the truck , gave me a “ to go bag “ with some pens and mugs and a few other small things and I was on my way. Another positive experience with Midway Dodge was the kind woman Jennifer who handled all my DMV paper work. She told me since I lived in NJ it would be about 3 weeks to get my plates and registration and if I didn’t get it in the mail to give her a call. 3 weeks later on the dot , I had my plates. Thank you everyone at Midway Dodge for making my experience in Chicago a great one. It was a 764 mile drive home, and not one issue with the truck. 5 star dealership and pleasure doing business with you!

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  It’s mvyv

  a month ago

  Jimmy and Eduardo Jimmy was very helpful and kind. He showed me around while I was buying my new car and helped me get my insurance set up. He made the whole process easy and stress-free. Thank you, Jimmy! A special thank you to Eduardo as well for helping us lower the monthly payment on the car and making it more affordable. I truly appreciate all of your help! Highly recommend come shop for your new car here!!! (:

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  Maria Larios

  8 months ago

  I would like to share my terrible & bad experience at this Dealer. I took in my vehicle for an oil change,when I picked it up I didn't read the paperwork given to me after 2 days later and realized that this Dealer reported to the corporate work performed on my vehicle that obviously it wasn't done. I call the dealer and asked them what was done on it the day I took it in they said only an oil change i ask the reason of the description on paperwork their respond was that somehow they had to describe a reason for the vehicle service i told them that I was going to call the corporate to make sure this wasn't reported to them, well they did so I explained the corporate what was the reason I took it for and none of the work mentioned on the paperwork was performed; one because nobody call me telling me that my vehicle needed this done two because I didn't gave them permission ant three because my vehicle is perfectly fine with no problems I just bought it couple months ago. The only reason the dealer did this was to report hours of work just because it's still under warranty. So guess what after I made the complaint to corporate the dealer change all the description on the paperwork work on their end and send me the supposedly new paperwork. Another issue with them too the dealer removed my personalized plate bracket with a midway dodge without my knowledge & they try to wash off what they did trying to compensate me with a free car wash & engine cover. I can't believe that they do and make changes to the vehicles without the customers permission imagine if they do this I don't doubt they do other things to damage the vehicles and go back to them. Definitely i do not recommend this Dealer don't trust them they lie to customers. I recommend customers to check in carfax after you take your vehicle to a dealership just to make sure nothing else was done on it without your knowledge. I give this Dealer 0 for review shame on them for what they do taking advantage of peopl

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  Carissa Knox

  5 months ago

  Samuel & Kiko are the best. I loved the experience he made sure that the car I got I was happy with and not settling for. I would recommend dodge to everyone. They are super understanding and are truly here for you.