Northwest Hyundai Houston

Ratings & reviews

• J

  Jennifer Agostinetti

  2 months ago

  Came in for an oil change & tire rotation on my 2018 Hyundai Elantra & left as the owner of a beautiful new 2026 Hyundai Elantra. The exact color I wanted! Jesica was very sweet, helpful & prompt with getting me taken care of. The whole staff made this trade in a very good experience. Even her manager Veronica checked to make sure all was going well. I highly recommend seeing them for your new car!

• A

  Andi Massie

  a month ago

  Went in to test drive a used palisade and left in a new Santa Fe. Taylor was my salesman and he was amazing! Took care of me and made sure I left in a safe and reliable vehicle for my family and I! 10 out of 10 would recommend Northwest Hyundai and 100 out of 10 recommend Taylor! So happy with this experience!

• S

  Slays Beauty

  7 months ago

  I walked into this Hyundai dealership with expectations — and they exceeded every single one of them. I wanted a brand-new Palisade, and that’s exactly what I drove off in — no down payment, no pressure, no games. I’ll be honest, my credit wasn’t the best, but they still worked with me and made it happen. Where do they even do that?! From start to finish, I never once felt rushed or pushed. The entire team was patient, transparent, and genuinely focused on helping me leave happy — and I absolutely did. This dealership did not give “just trying to make a sale” vibes at all. They ran numbers, reworked them, and truly worked as a team. They really put the T in TEAM. Joel was phenomenal — he stayed locked in, hammered the numbers, and made sure everything worked out perfectly. And a huge shoutout to Salesman Mangue — his communication, professionalism, and attention to detail throughout the entire process were amazing. He made the transaction smooth, clear, and stress-free from beginning to end. Hands down, this was the best dealership experience I’ve ever had. If you’re looking for honesty, patience, and people who genuinely want to see you win, this is the place to go.

• N

  neta hill

  2 months ago

  I recently purchased a 2026 Palisade from Northwest Hyundai. Kamryn was my sales guy, and he noticed me wandering the showroom before sales even opened. I had just dropped my Santa Fe off for service, and I thought I would look around while waiting on my ride. He helped me find the perfect car and helped me add the Midnight Package to make it absolutely perfect. So while it is white right now, when I pick it up, it will be wrapped black! Finance was a smooth process. Parker was my finance guy, and he worked hard to get me the best rate. I have also used their service department a couple of times for oil changes and recalls. Chris, my service technician, has always been very attentive and takes good care of me. It’s a great dealership if you are looking for a new ride. :) I wasn’t… but drove out with one anyway!

• R

  Raquel Rodriguez

  2 months ago

  Had sush a wonderful experience at Northwest Hyundai. Eddy was our sales guy and he was hands down the best. He treated me and my family wonderfully did everything he could to find and place us in the perfect vehicle. He was so patient and understanding with what we wanted and needed. Even after I came home he continued to help me with the bluelink to my vehicle and any questions I had. He really took cate of us from being to end. I would really recommend Northwest Hyundai if you want to feel heard, valued and not just another sale walking in the door.