Paragon Acura

Ratings & reviews

• S

  Sofia Reguinho

  a month ago

  I had an absolutely outstanding experience purchasing my new to me CPO RDX Aspec from Paragon Acura! From the moment I walked through the door until I drove off the lot, the entire process was smooth, transparent, and genuinely enjoyable. A huge thank you to Peter and Paulie, who were incredible to work with! They were knowledgeable, professional, patient, and never once made me feel pressured into making a decision. Instead of using the typical high-pressure sales tactics you sometimes expect at dealerships, they took the time to answer all of my questions, listened to what I was looking for, and made sure I found the perfect vehicle. I didn’t spend anytime sitting around, waiting. While I was moving my things from my old Acura to the new one, Paulie was making sure everything in the backend was handled for me. Their honesty and genuine desire to help made a huge difference! I’d also like to recognize Bobby in the Finance Department. He made what is usually the most stressful part of buying a car surprisingly easy. He explained everything clearly, was extremely organized, and took the time to make sure I understood all of my options without ever making me feel rushed or pressured. His professionalism and kindness made the financing process seamless. What really stood out about the entire team was how respectful, friendly, and customer-focused they were. Every interaction felt genuine, and it was obvious that they truly care about providing a great experience rather than just making a sale. Buying a car can often feel overwhelming, but Peter, Paulie, and Bobby made it one of the easiest and most enjoyable car-buying experiences I’ve ever had. I couldn’t be happier with my new Acura, and I highly recommend Paragon Acura to anyone looking for an honest, professional, and stress-free dealership. Thank you all for going above and beyond! I will absolutely recommend you to my family and friends!!

• N

  nick Messina

  a month ago

  I have to say, this dealership is truly outstanding. Alexander Matallana provided an exceptional experience from start to finish. Not only did he assist me with the delivery of my 2026 Acura MDX Type S, but he also helped me purchase a Honda Pilot Black Edition through Paragon’s sister dealership. What impressed me most was the convenience and consistency throughout the entire process. Rather than having to start over with a new team, I was able to work with the same trusted professionals who had already earned my confidence. Being able to complete my second vehicle purchase from the comfort of my own home made the experience even better. Alexander and his sales associate, Kevin, were knowledgeable, professional, responsive, and genuinely committed to providing excellent customer service. They made the process seamless, stress-free, and enjoyable from beginning to end. This was truly a 10/10 experience. Alexander, Kevin, and the entire Paragon team went above and beyond to deliver exceptional service. I highly recommend them to anyone looking for a dealership that values its customers and makes the car-buying process easy and enjoyable.

• N

  Nicholas Messina

  a month ago

  I have to say ! At first I was not happy with paragon ! Their sales department are super aggressive at getting customers to feel like they need to be in the show room to get a good deal or to work out a number on a suv ! But once you find a way to speak to a sales manager they make the buying experience well worth it ! Alex the sales manager helped me make a deal possible from home ! We agreed upon numbers and everything before we ever even met ! Once everything was confirmed , I drove down to queens & picked up my suv ! Wounderful experience ! Great pricing , DONT BE AFRAID TO SPEAK UP OR ASK FOR A MANAGER !

• B

  Bridget Bruno

  a month ago

  We recently sold our car to Johnny at the Acura dealership, and the experience was outstanding from start to finish. Johnny Rodriguez was extremely friendly, professional, and knowledgeable throughout the entire process. He took the time to go over every detail of the quote, clearly explaining how the value was determined and answering all of our questions. What really stood out was that he genuinely wanted us to feel good about the deal. His transparency, honesty, and customer-focused approach made the whole experience easy and stress-free. I would highly recommend Johnny and the dealership to anyone looking to sell their car. Excellent service and a great overall experience!

• F

  Fred Weiner

  2 months ago

  I ended up at Paragon last week for service to my 2015 MDX. I've been in the market for a new one for a while, but still couldn't decide. But I'll be honest, I was not looking to get another Acura. Nothing against the brand, but after 17 years, I was tired of the MDX and ready to move on. While it was in service, I had a chance to speak with Eudes, a very competent Client Advisor, who introduced me to Frank in sales. Like I said, I was there for service, not to shop for a car. Frank is a car dealer that is a very rare find. Almost as rare as a 2025 CPO MDX A-Spec Advance under 15K miles in Murder Black.(My garage guy came up with that name when he saw it) I told him about my research for a new car, and that the MDX wasn't one of them. No problem, no pressure. He got to know me, and why I didn't like the MDX drive anymore. Of course a new Tech package would be better than my 2015. Still, I had other plans. I wanted more engagement in the road, tight European handling and street style. As if there was a "your wish is my command" moment, he brings me out and shows me this car. It was like this car was trying to find ME and Frank made the introduction. No pressure, as Frank wisely explained to me how I can get a car fully loaded that had features I could only dream about, at a better price and value than a new 26 Tech package. I consulted with people who work in the auto industry representing hundreds of dealerships across the country. I called them to see if they could get me a better deal. Not only could a better deal not be found, but that package in that condition wasn't on any of their lots. And that's when I learned the term Unicorn, in dealership lingo. That is an incredible series of events to come together. And they came together over on Northern Boulevard at Paragon Acura. I started off with Ronnie in the Service Department who was taking in info on my old car. The guy has a naturally friendly personality that makes you feel like you're not gonna get screwed.