Phil Smith Mitsubishi of Lighthouse Point

Ratings & reviews

• A

  Amy Monahan

  a month ago

  Scott Kuperith is THE BOMB! Dug through inventory and found just the right car, just for me. Truly cares about each and every customer. If you need a car, even if you don’t, come see Scott. 😊

• S

  Sonny Schnabel

  8 months ago

  My sister and I have been using this dealer for both of our cars to be serviced since they opened and we have never been disappointed. Randy and others at the customer service are skilled and always go above and beyond to ensure our cars are in the best condition. They were knowledgeable and explained the repairs that needed to be done in detail. The service was affordable and the quality was outstanding. Their attention to detail and excellent customer service make them our number one choice.

• D

  Diane Marques

  2 months ago

  winning at 10 AM for an oil change. They called me to tell me my car was done and when I got there, they made me wait again Long everybody seems to be sitting around chewing on their nails, which is gross. Nobody looks professional. It smells in there and customer service the worst. I definitely will be going somewhere else for my oil change where people still care about customer service and how they look during their workday I called the manager. He came out and looked like he was pissed off that I was pissed off imagine

• A

  Andy Hernandez

  5 months ago

  Horrible customer service experience. I bought a used car back in October '25. As part of the purchase they agreed to replace a cracked windshield at no cost to me. It took months, I called a number of times, each time they said they would schedule and call me back. Weeks would go by with no call back. Finally at the end of January, one of the managers called back, apologized and promised to schedule the repair and offered to give me a full tank of gas for my troubles. Then 2 weeks again went by with nothing scheduled. Again in Feb '26 I called, finally scheduled and repaired, before arriving spoke with them about the tank of gas. When the job was finished at the dealer, spoke again with Ron about the tank of gas, he just kind of blew me off and said "oh that guy left" and sorry you'll have to come back. Very much a "not my problem" attitude. 1 star because the initial deal was decent and I like the car purchased. Otherwise won't go back.

• J

  Julio Garland

  6 months ago

  I went 2 weeks ago to Phil Smith Mitsubishi for service, and was impressed with the incredible customer service. Christian went out of his way to way. Everyone in the building was welcoming and smiled. I returned today and found out that Mitsubishi service is now next door, at Phil Smith Kia. The attitude is different and completely opposite to how the Mitsubishi people were. After getting the estimate a lot of attitude, I told them that I no longer needed service there and would start using the other nearby Mitsubishi dealer, Gunther. Textbook definition of how to lose a customer in 5 minutes.