2026 Kia Carnival EX

Location

529 Jake Alexander Blvd S, Salisbury, NC, 28147

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“This review may be a little lengthy but there is so much to take from the experience that my daughter and I had. The kindness that we received was exceptional with Jimmy at Randy Martin Kia, and I don’t say that lightly. From start to finish, Jimmy truly went above and beyond for both my daughter and me. We were coming from three hours away, and instead of making that a barrier, Jimmy worked with us every step of the way. He was even willing to have the car driven to me after purchase if we couldn’t come back to get it with the complication of my daughter flying out the next day. That level of consideration meant a lot. Not only that, but he stayed late, twice, just to make sure my daughter had the opportunity to come in and complete her purchase. That kind of patience and dedication is rare. When we arrived, he made us feel comfortable right away. He offered me water, took his time explaining everything, and never made us feel rushed or pressured. I also had the chance to meet Nate, the manager, who came over just to introduce himself and personally let me know he was available if I needed anything. That spoke volumes about the culture there. The entire process, including financing, was smooth and efficient. The finance manager was quick, professional, and respectful of our time. Everyone we encountered was kind, welcoming, and genuinely seemed to care. What truly made this experience unforgettable, though, was how Jimmy spoke to my daughter. This was her first car that she bought at 23 years old, and he took a moment to go beyond the sale. He talked to her about responsibility and about maintaining her vehicle and understanding its importance. He explained that the engine is like the heart of the car and the oil is the blood, and keeping up with oil changes is what keeps the engine alive. He even emphasized something as simple but important as keeping track of her keys. It wasn’t just about selling a car, it was about setting her up for success. That moment s”