Roseville Kia

Ratings & reviews

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  Cheryl Perucca

  3 weeks ago

  After purchasing two other cars from this dealership, in the past, I went back to roosevelt kia to purchase a car, I bought a sorrento two thousand nineteen. Three days after I purchased this vehicle, it started making noise.I called the dealership several times I took it into the dealership to have it looked at. Unfortunately, and it was at bcm modular, which controls really everything in the car. It can send out fake signals to things. It's the brains anyway.I started having problems with the sunroof I started having problems with the windows precinct.I was having problems shifting the car out of park.They offered to pay for the part, but they didn't offer to pay for the labor which should have been on them. Again, it was three days after I purchased it.It started. I am still battling this. I was told by jordan rogers that they would take it back in trade.If I purchased another car so I want to go do that.And they totally misled me, they would not take back the sorrento, which, by the way, is, by this time had got me stuck on a major freeway in rush hour.Traffic in the fast lane and would not go in to drive.It was rolling backwards.I don't know how I survived that without being hit. Now the sorrento is sitting in my driveway, waiting for repairs.Be careful when you buy something from this dealership.They're very good at selling you a load of ult, and they do not stand behind anything they say. I do not do a 160 checkpoint on vehicles. Otherwise we wouldn't be here today. Thank you.

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  Rita Magonigal

  a month ago

  We had a great experience. Their inventory is large. Their staff is well established, everyone was very friendly and very efficient. We found The perfect vehicle or maybe it found us. It's beautiful, red, fun to drive and powerful. We love our Sportage. We would rate them 10++++.

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  Jacob Bowie

  a month ago

  I bought a 2025 Kia K4 and my experience here was great! Jimmy was super helpful with helping me find exactly what I needed and I am very happy with my purchase. He was also kind enough to surprise me with added floor mats due to my job in construction. I highly recommend!

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  Richard Joseph

  3 months ago

  Dominick was awsome and the transition was smooth. Steven brown was an awsome finance guy who made the transaction even faster. The only thing is they were out of the kia cups. Still need those when they come in. Other then that the kia is the most slept on vehicles. Wake up and go get your kia.!!!! Update! After purchasing this car and was really excited about it. A few months later i opened the sun roof and noticed a tear in the wind deflector around the sunroof. I called the service department and spoke with Kenneth. I explained the situation and sent him pictures of it so he can check the warranty status. I then emailed him again days later to see what the status was. He said it was covered but i would need to drive all the way out there for inspection. I had to take a day off work and drive out there so they could take a picture of it. I waisted an entire day , gas, and he had an attitude problem as well. I explained that I didnt understand why i would have to go there to get a picture, when i already sent multiple pictures. He said if i didnt like there service there were other dealerships. What is this guy talking about. I just bought this car brand new from them. He then said it would be a 2 to 5 hour wait. Afterwards he said they will order the part and i will have to bring it back and drop off for repairs. I also told him there is an air gap on driver door making a loud sound. He didn't have that looked at. I guess i will have to live with the problem. I asked for gas for waisting my time and driving out there. That didnt happen. Just attitude. I wish i never bought this car from them. People should not have problems when trying to get a new car fixed. The service department is trash and i recommend buying from a different dealership or different brand of car. I hope this helps people make a decision when purchasing a car from them. Then i was contacted by joy sanders who had me come back and drop off car for the repair. I asked for a simple customer

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  Cathryn Vasquez

  a month ago

  Chester was so helpful in helping me find my new upgrade. I was ready to get out of my mom car to something updated and fresh. He was so understanding, patient and kind through the process. I’m loving my new k4. THANKS CHESTER!!!