Secret City Chrysler Dodge Jeep Ram

Ratings & reviews

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  Michael Laws & Amie Taylor-Laws

  2 weeks ago

  Everyone we encountered was extremely pleasant and helpful. Chris is extremely knowledgeable about the vehicles on the lot and Haily shined with her willingness to go above and beyond to ensure we had a great experience. Highly recommended!!

• H

  Haley Rose

  5 months ago

  If I could give this dealership less than 1 star, less than 0 stars I would. I bought my Jeep Compass in 2022, it’s a 2018, with cosmetic damage, and apparently underlying electrical issues that was not disclosed to me. To this day I am constantly having issues with this vehicle, and they do not care, they would rather harass you on the phone to come in about a trade and then say “oh well” 🤷🏻‍♀️ After I bought my car I noticed the backup camera doesn’t work, had to pay my deductible even though i just bought it for them to look at, replaced the radio and camera, went to bring me my car back when I went to pick it up and said, “well it wasn’t working when I just brought it up here, we will call you to bring it back in” That was nearly 3 years ago. Never heard another word from them. to this day the camera only works when it feels like it, and i never called them because of how mean the guy in the service department was to me and how uncomfortable he made me. Not to mention the battery died a week after I bought it, and they wanted me to pay out of pocket for that too. Nobody offered to call me and apologize or offer a resolution. I have had continuous issues with this car, they didn’t even offer to show me other cars when I visited the lot, they put me on this one and i was young and now I’m stuck in this car that I’m overpaying for and must pour thousands in to get it to run. RUN far away from this nightmare lot. They want your money and do not care about your experience, or the horrible vehicles they are selling. I’ve got a shitty car that has constant issues, it’s ridiculous All of these photos are different instances and not all inclusive.

• M

  Mike Ramsey

  a month ago

  Tommy Lawson was very helpful as well as the rest of the staff. The crew was great to allow us to trade our old truck, with a dead battery! Tommy also found and saved our garage door opener remote.

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  Ironase

  3 months ago

  A dealership that will negotiate. How rare is that. I was not planning to purchase a vehicle from them so fast , but they made it very easy. Dylan and his boss were great to work with. They even delivered it! Best dealership experience yet. And I worked at a dealer as a mechanic.

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  Priscilla Kerkstra

  a month ago

  I cannot say enough great things about my experience here! Everyone on the team was friendly, professional, and genuinely helpful. A special thank-you to Franco, who was amazing throughout the entire process. Franco made me feel comfortable and confident from our very first conversation. He was knowledgeable, patient, and always willing to answer my questions, making the whole experience easy and enjoyable. I drove away in a car I absolutely love and couldn’t be happier with my purchase. It’s clear Franco truly cares about his customers and helping them find the right vehicle. IIf you’re looking for a reliable car and exceptional customer service, this is the place to go. Thank you again to Franco and the entire team for such a positive experience. 10/10!