Sunset Chevrolet

Ratings & reviews

• J

  Julio Pabon, M.D.

  a month ago

  I have purchased more than 15 cars from the Sunset Motor group over the past 25 years. My recent experience with the Sarasota GM dealership was excellent. Our young sales person Payton was very knowledgeable about the trucks and very courteous and professional. He worked well with his manager (Webb Jackson) and were very efficient with the sale. The only rub was that only one finance person was available so we had a long wait of about 1.5 hours to close or cash deal with no financing. The people in your dealership are great!

• D

  David Hallock

  4 months ago

  Their salesman John Watson is an awesome guy. Very knowledgeable and friendly. Most sales people are pushy and you can tell they are out for their own interests. Not John he cares about what you’re looking for and best suits your family. All this while taking into consideration of your budget. It was nice talking with someone genuine and honest at a car lot for a change. This doesn’t happen very often. Thank you John!!!

• D

  Dustan Racky

  a month ago

  Allen and his team showed genuine interest and care with the situation I was going through. They were able to take me in same day with no issues. Answered all my questions and or concerns. They were able to make this stressful situation feel a lot better. Thanks to the team. I really appreciate it!

• D

  David Richardson

  8 months ago

  Excellent dealer. Todd in sales made the car buying experience easy. Great communication and one of the smoothest car buying experiences I have had. Will purchase from Todd again!

• C

  Christel Jones

  9 months ago

  I gave this experience a 4.5 stars. The sale person Mr. Todd Pierce did an excellent job finding me a vehicle.  From the moment I emailed the dealership early Saturday morning acquiring about a vehicle to the evening actually picking up the vehicle.  He and Ms. Demijohn really made the whole transaction smooth sailing.  I could not have asked for a better experience.  They really got me a vehicle (2026 Equinox)  that was within my spending limit. However the experience with Mr. Acosta (Business Manager) was not pleasant. When a customer says "No" to additional add ons such as an extended warranty or GAP, he should not continue to get the customer to change their answer.  No is a no.  Had I had a way to leave the dealership while meeting with Mr. Acosta (I was dropped off) , I would have left the vehicle. I started to feel "pressured" to get those add-ons. He would give different scenarios as to what could happen to the vehicle,  and scenarios that happened to other customers who didn't have the extended warranty. He even brought out a pamplet from Suncoast Credit Union "highlighting" their extended warranty would only cover the cheaper cost to fix the vehicle, including using used parts.  Once I continued to decline the add-ons, the environment changed.  Also he did not give me copies of all the paperwork I signed. It was bad on my part to not check the envelope he gave me.  The envelope only contained the long form detailing the financing of the vehicle. I called and asked him for the signed paperwork, which he said he would email over to me.  The following day,  I emailed him asking again for the signed paperwork to which he did reply with the signed paperwork. Maybe Sunset Chevrolet doesn't give all the signed copies unless asked for by the customer.  That was new to me to not have all the signed paperwork provided to the customer upfront. All in all I would give the experience with Mr. Pierce and Ms. Demijohn a 10 and the experience with Mr. Acosta a 1.