Tadd Jenkins Chevrolet Rigby

Ratings & reviews

• C

  Casey Rosdail

  2 months ago

  I purchased a used truck from this dealership out of state after being repeatedly told the vehicle was in excellent condition and “a great looking truck.” Mechanically the truck appears fine, but after getting it home and seeing it in different lighting and rain, I discovered extensive paint marring, swirl marks, and scratching that were not apparent during the purchase process. I understand this may not have been intentional and some of it could have existed from the previous owner or poor washing techniques, but I was disappointed in how the dealership handled the concern afterward. I reached out respectfully, provided photos, and was initially told they would look into it. After weeks of limited follow-up, the only real suggestion was to “go through insurance,” which was frustrating given the nature of the issue. I’m ultimately taking care of the corrections myself, but for a dealership that strongly emphasized the appearance and condition of the vehicle, I expected better communication and at least some level of goodwill or customer support after the sale. Just sharing my honest experience so future buyers know to inspect paint condition very carefully, especially on black vehicles and especially in different lighting conditions. *****Additionally following their response**** I appreciate the dealership responding. My concern was never that a black truck would show minor imperfections. My concern was the extent of the paint defects and the lack of any meaningful effort to help resolve the issue after purchase. While I respect the dealership’s position, I remain disappointed that no goodwill assistance or compromise was offered.

• C

  Cath Nielson

  3 months ago

  What a great experience I had buying a vehicle at Tadd Jenkins in Rigby! Sherri Wheeler and Monica in finance got the deal done and took great care of me— Sherri even came in on her day off to make sure things went smoothly!! If you’re in the market, ask for her to find you a vehicle, you won’t be disappointed.

• W

  William Neville

  2 months ago

  Dealing with Jake at Tadd Jenkins Chevrolet in Rigby Idaho was a pleasure from start to finish. He is straight forward with no pressure. Every step was smooth. And he answered every question we had without hesitation. The price on our new Chevrolet Silverado 3500 HD was worth driving to Idaho from Texas. And he gave us more on our trade than any other Dealer offered us. We are 100% Satisfied with our purchase. And we highly recommend dealing with Jake at Tadd Jenkins Chevrolet in Rigby Idaho.

• F

  Frank Parkinson

  3 weeks ago

  I am very pleased with service that Tadd Jenkins has given me. They have went above and beyond to satisfy me. I have never been treated so kindly and listened to. Since I bought this used pickup from them it has been in the shop more than I bave been able to drive it. I'm glad I bought the extended warranty on this vehicle since two weeks after I bought it the motor went out of it. They took care of it even though the warranty didn't cover all of it. In my past experience places only covered what the warranty covered and the rest was on me. I'm very grateful to Tadd Jenkins for their services.

• D

  Daniel Biggs

  2 weeks ago

  Service department is awesome! Tyler is the man to go to for any questions. Been going here for almost 3 years after getting a chevy. Prices are good and customer service is even better. Definitely couldn't be anymore impressed with the service department! Greg Definitely has an amazing crew working for him.