Velocity Mazda

Ratings & reviews

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  Kayce Threadgill

  2 months ago

  I had a really great experience with every one at Mazda. It felt like buying a vehicle from friends. Every one I worked with was friendly and very knowledgeable. We were able to go from introduction to close in 2 hours. It was the most enjoyable experience buying a vehicle yet. I will surely be back for future purchases. They are selling an outstanding product at a fair price! They are taking care of customers! Shout out to John in sales, Jose, and Damone in financing. Super grateful for the care I was shown.

• M

  Marie M

  3 months ago

  This dealership is nothing short of phenomenal. From the second I pulled up to look at cars it just got better and better. John came out and met me and I felt absolutely no pressure to buy. He just pointed out features and pros and cons of items I wanted in my car and gave me time to think about it. When I finally said yes by the time I was done giving John info Damon was ready for me and again no pressure to get extras he just explained in detail everything available and we moved on. I want to say that within 30-45 min I was done and out and the very happy owner of my very first Mazda CX5. Whenever I had questions about anything I just swung by and asked and John would come out and go over it. Great follow up and I even met the maintenance department staff and enjoyed their beautiful waiting area. I’ve always been welcomed even when I went to pick up my registration sticker and the staff all go above and beyond to welcome and help out. The facility is very clean and well maintained also. Thanks so much for making this buying experience a great one and my car I absolutely love and have had zero regrets since I got it!

• M

  Migdalia Ochill

  6 months ago

  We had a great experience working with our car salesman, Alex!!! He was knowledgeable, patient, and never made us feel pressured. He took the time to answer all our questions and made the whole process smooth and stress-free. We’re very happy with our purchase and would definitely recommend him to anyone looking for a vehicle.

• A

  AntiNahri

  12 months ago

  I had a fantastic experience getting my new Mazda3 Sport from Mazda! The whole process was smooth and enjoyable, thanks to my amazing sales lady, Lily. She was friendly, knowledgeable, and made sure I felt confident and excited every step of the way. I absolutely love my new car, and I’m so glad I chose Mazda! When it’s time to buy a car ask for lily the best around.

• C

  CANDI CHAPMAN

  3 months ago

  I had an outstanding experience purchasing my Mazda CX-5 at Velocity Mazda in Tyler. The entire process was smooth and straightforward from start to finish. They kept me well-informed every step of the way, especially when it came to pricing and available discounts, which I really appreciated—no surprises or pressure. The saleswoman I worked with, Kaitlin, was incredibly kind, patient, and easy to talk to, making the whole experience even more enjoyable. When it came time to go over the numbers, everything was handled clearly and honestly. The person working through the financing details was transparent and straightforward, which gave me a lot of confidence in my purchase. Overall, it was a stress-free and positive car-buying experience. I highly recommend Velocity Mazda to anyone looking for great service and a team that truly values their customers.