“My husband took my car in for routine maintenance like he always does and Harley was absolutely wonderful like she always is. Then our sales guy who originally sold us the car, Victor, calls (are you even a good sales guy if you don’t call up on your previous customers?) tells my husband that they are having some good incentives right now. We weren’t in the market, only had the car for about 2 years. But my husband said he would entertain it if he can fulfill a few things that would be an absolute must before he even talks to me about it. And boy did Victor deliver! So off to the dealership I went, admittedly filled with skepticism, but an open mind. Fell in love with the vehicle. He not only showed what my husband said, there was soooo much more! He was honest, he was kind, he was patient, there was no bait and switch, no over promise under deliver, no showing or promising something that was outside of what we wanted or needed. I have never signed so fast in my life. Then we went to finance. Normally this is where the story would shift and that’s where you MIGHT feel negative feelings. We met with Carlos, who was our finance guy the first time we signed. He is so easy to talk to, explains things clearly, doesn’t pressure, doesn’t try to talk you into things, it’s his job to see you add ons, however at no point do you ever feel pressure to buy add ons. He allows you the ability to take your time, read, ask, contemplate. When you ask a question you never feel stupid or talked down to. He has a wonderful personality and sense of humor.
It was truly a wonderful experience all around!
So Harley, Victor, Carlos, thank you.
If you need service, go to Harley.
If you want someone who shows you exactly what you are asking for go see Victor.
If you are going into signing, try to get with Carlos!
10/10 highly recommend the three of them!”
BMW of North America, LLC (BMW) is recalling certain 2025 MINI Countryman S ALL4 and JCW Countryman ALL4 vehicles. The armrest support bracket on the rear side door panel may be improperly secured, allowing the armrest to detach during an air bag deployment.
Risk: A detached armrest can strike a rear seat occupant or prevent the thorax air bag from deploying properly, increasing the risk of injury.
Remedy: Dealers will replace the left and right rear side door panels, free of charge. The vehicles have not been sold from dealer inventory and therefore no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417.
Electronic Stability Control (esc)
Campaign 24V104000
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Recall data for the 2025 MINI Countryman S is sourced from the NHTSA recall database. These recalls are reported by NHTSA for the 2025 MINI Countryman. They may or may not apply to this specific vehicle or VIN. Contact the dealer or check with NHTSA to confirm remedy status.
