Bob Boyte Honda Moss Point

Ratings & reviews

• B

  Brittany Dio

  3 months ago

  Went here intending to purchase a new Honda Civic and left disappointed with the experience. Even with a trade-in worth around $4,000 and willingness to put money down, I was only presented lease options on the vehicle I actually came in to buy. I was not given a financing option for the Honda Civic I wanted, so I declined and left. The following day, I received a voicemail encouraging me to consider a Mitsubishi SUV with over 20,000 miles, which was not what I came in for. I also continued receiving credit inquiry alerts from them after declining the offer for the lease, despite not requesting financing options on any other vehicles. That same day I went to Pat Peck Honda and purchased the exact car I wanted: a 2026 Honda Civic Hatchback Sport Touring Hybrid using only my trade-in, with a reasonable monthly payment and a low APR. Two days later they called (to ask about the Mitsubishi they left a voicemail about) I informed this dealership that I had purchased the same exact new car at Pat Peck Honda. The employee I spoke with LAUGHED and abruptly ended the call. Unprofessional to say the least! That confirmed for me that the issue was not my ability to buy the car, but how this dealership handled the sale and customer service. I would NOT recommend this location based on my experience. If you are shopping for a Honda, I would strongly recommend getting a second opinion elsewhere. My experience with Pat Peck Honda Gulfport was amazing they had me in the car I wanted in just a couple hours! Fortunately, another dealership valued my business! Here’s my blue beauty 💙 Definitely NO THANKS to you guys! DO BETTER!

• D

  Dustin Love

  2 months ago

  Purchased a brand new Honda Civic and requested the same package a friend had purchased. The vehicle initially had 10 miles on it, and I was offered delivery, which I accepted due to my work schedule. The vehicle was driven to my location and arrived on 4/28/2026 with 277 miles on it. Upon delivery, I noticed damage to the front bumper and windshield, which I assume was caused during transport. I contacted the dealership multiple times and received little communication before finally getting in touch with Adam. He assured me the situation would be handled and stated he did not want this experience to leave a bad taste in my mouth. I was instructed to obtain a repair quote, and I was told the damages would be covered. The earliest appointment available was Tuesday, 5/5/2026. I left work early to take the vehicle to Tameron Honda in Hoover, AL, where I received a repair estimate totaling $3,911.42. I immediately sent the quote to Adam. His response was that the quote seemed high, and he stated he was in a meeting but would contact me afterward on 5/5/2026…Still waiting on call. I followed up again on 5/6/2026 in an attempt to communicate and resolve the damages on a brand new vehicle received while in their care. I received no response. It is now 5/7/2026, and I still have not heard back from Adam or anyone from the dealership. At this point, I am speaking with an attorney in an effort to get the matter resolved. This was my first time purchasing a brand new car, and unfortunately the experience has turned into a nightmare. While purchasing the vehicle, communication was immediate and consistent. Once issues arose, communication became extremely difficult.

• T

  Tyler Davis

  3 months ago

  I worked with Nicolette buying a new to me Honda civic hatchback. I could not have had a better experience. She was great to work with and took care of any questions/concerns that I had. I even had to test drive several times , but it was no problems for her. Negotiations didn’t happen right away but we worked together to come to an agreement that worked for both of us. Kenny in finance was able to get me a lower rate than what I came in with and working with him was a great experience as well. Car buying doesn’t have to be a bad experience and I had a great one at bob boyte. Go see Nicolette and let her put you in your next car.

• A

  Azalea McSwain

  4 weeks ago

  I had an excellent experience working with Mr. Sam Morgan. From the moment I arrived, he was professional, patient, and genuinely focused on helping me find the right vehicle instead of making me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. His honesty, kindness, and outstanding customer service truly stood out. It's rare to meet someone who treats customers with so much respect and care. I highly recommend Mr. Sam Morgan to anyone looking for a great car-buying experience. Thank you for going above and beyond!

• J

  Justin Thibodeaux

  5 months ago

  Great experience with the team here. Cody was patient with all my texts and calls and helped a lot. When we got to the dealership the car was cleaned and waiting for us, paperwork ready to go. Oscar in financing talked us through everything, answered all our questions and made it real easy for us. Highly recommended that you shop here if you’re interested in a vehicle. My wife loves her new Pilot.