2026 Ram 1500 Laramie

Location

1000 Walter Payton Memorial Hwy, Plano, IL, 60545

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“We just purchased a used 2024 Doge Durango and overall our experience was good. The sale however did start out a little rocky at best. We found the Durango online and started the purchase via the internet due to living 2 hours away. We filed out all the aids on the website including the pre approval however received no confirmation. Using the online chat with Reps we were told someone would contact us ASAP however after waiting several hours we heard nothing from any Rep. Upon making a telephone call the Rep that answered wasn’t the most helpful and caused us to continue looking elsewhere as it seemed our business wasn’t welcomed. After hanging up on the Rep. frustrated wondering why we needed to beg to be Dempsey customer’s, Sales Manager Josh came through for us! He answered all our question in a very timely manner and was very apologetic to our initial experience. Josh continued to stay in contact throughout the purchase and set us up with Steve upon our arrival to the Dealership as it was Josh’s day off. Steve was more than professional and went the extra step to make sure the few minor flaws the Durango had were corrected. While waiting a short time for the paperwork to be complete by yet another very professional and very knowledgeable Rep, London, Mr Dempsey himself took a few minutes to speak with us. I explained our overall initial experience to him and he too was apologetic. He didn’t make excuses and owned up to sometimes they fall short and was glad that we understood and continued to give them a chance. Overall we are very pleased with Dempsey however if you are serious about one of their vehicles, we would suggest going old school and just dial their number ask for Josh, Steve, or London and they’ll take great care of ya!!”